Privacy Policy

IpaintPainting
Effective Date: November 17th, 2025

Opted-in SMS Information

IpaintPainting values your privacy and does not share, sell, or disclose your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with external entities unless required by law or connected to a legal obligation.

1. Information We Collect

We collect personal information when you request a quote, book a job, contact us, or use our website.

This includes:
• Name
• Phone number
• Email address
• Service location
• Project details
• Payment information handled by secure third-party providers
• Website usage data such as IP address, device type, and browsing activity
• SMS opt-in information if you choose to receive text messages

2. How We Use Your Information

We use your information to:
• Respond to inquiries
• Provide estimates and complete painting services
• Communicate project updates and reminders
• Send appointment confirmations or SMS notifications
• Process payments
• Improve our services and website
• Meet legal and regulatory requirements

We do not sell your personal information.

3. Sharing Your Information

We share information only when necessary:
• With employees and contractors involved in your project
• With trusted service providers such as payment processors, scheduling tools, and website systems
• When required by law or in response to legal requests

All third-party providers are required to protect your information.

4. SMS Communications

If you opt in to receive SMS messages, we may send:
• Appointment reminders
• Service updates
• Follow-ups
• Review requests
• Promotions or notices related to IpaintPainting services

You can unsubscribe at any time by replying STOP.

5. Cookies and Website Tracking

Our website may use cookies and tracking tools to improve user experience and monitor traffic. You can adjust your browser settings to limit or block cookies.

6. Data Storage and Security

We take reasonable steps to protect your data from unauthorized access, loss, or misuse. Personal information is stored securely and accessed only by authorized personnel.

7. Data Retention

We keep personal information only as long as required for business, legal, or contractual purposes. When no longer needed, it is securely deleted.

8. Your Rights

You can request to:
• Access information we hold about you
• Correct inaccuracies
• Withdraw consent for communications
• Ask how your information is being used

To make a request, contact us using the details below.

9. Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices of those sites.

10. Contact Us

If you have questions about this privacy policy or your personal information, contact us:

IpaintPainting
Phone: 780-938-9555
Email: info@ipaintpainting.ca
Address: 9821 33 Ave NW, Edmonton, AB T6N 1B6, Canada